We accept all returns and exchanges within 30 days from shipping date. If you are returning an unused, unopened item you will be refunded the full amount.
Purchases made on paulleibow.com can be easily returned after it is approved (follow the return procedures described below). paulleibow.com is not responsible for return shipping costs.
Exchanges for products of equal value must be pre approved by following the instructions described below. The return item must be received before the replacement item will be shipped.
Products purchased on paulleibow.com cannot be returned or exchanged at any of our stock lists. If you purchased one of our products from another retailer, please submit your return request to them. We will not return or exchange any products not purchased on paulleibow.com .
How To Return A Product
If you would like to return a product within our 30 day policy, please email customer service at sales@leibowstudios.com to request a return authorization. The return item must be received before refund or store credit is applied.
How To Exchange A Product
If you would like to exchange a product of equal value, please email customer service at sales@leibowstudios.com with your order number and product you would like to exchange with.
Problems With Your Order
Please call us +1 .888-932-5889, for customer service concerns or email us at sales@leibowstudios.com. We will do whatever we can to solve your problem quickly and efficiently. We appreciate your business!